Project Operations Manager

About the role

UAB Digital Retail Development, part of the Inter IKEA Group, is looking for a Project Operations Manager in Vilnius to join its team and drive the implementation of digital solutions that support IKEA retailers in operating the IKEA concept. Reporting to the Service Implementation Manager, you will lead the project operations team and coordinate teams, capacity and stakeholders so that program and project management works effectively.

Key responsibilities

• Lead and develop a team of technical specialists and project partners, securing their involvement and engagement to achieve program and project objectives.
• Plan capacity against program and project roadmaps and maintain a two-year outlook.
• Identify key stakeholders and ensure communication and alignment are in place.
• Monitor and support reporting and decisions in steering groups and governance bodies.
• Drive the continuous development of project management within the business unit.
• Coach and/or mentor project partners and leaders to strengthen project management competence at IKEA.

Required profile

• Strong ability to lead the business with a holistic view, identify and develop business opportunities and act with the customer and total IKEA in mind.
• Passion for people, with the ability to build relationships, lead and collaborate in a multicultural environment.
• Commitment to high standards, excellent results and continuous development of competence.
• Fluent English, written and spoken; knowledge of a Baltic language is a plus.
• Willingness to travel internationally.

Required skills

• Strong knowledge of program and project management, including methods, tools and governance; PMP, PRINCE2 or equivalent certification preferred.
• Understanding of legal aspects, internal and external, and key elements of contract management.

What we offer

• Salary of 7,500 EUR per month gross, depending on qualifications and experience.
• Hybrid working schedule.
• Health insurance, business travel insurance and accident and critical illness insurance.
• IKEA employee discount, chill and gaming spaces, and international work culture.
• Training opportunities and celebrations and gifts for personal occasions.