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3 metų patirties

Įgūdžiai

Python SQL R SAP Tableau Excel PowerPoint Word Data Analysis Data Visualization Problem solving Time management Critical thinking Attention to detail Communication

Patirtis

Customer Support

WOLT

2024-11 - 2025-07

Provided immediate intervention and resolved operational issues within the order supply chain, ensuring seamless delivery. Facilitated three‑way communication between customers, couriers, and merchants in English and Greek, handling high‑volume requests via chat and phone. Managed multiple support tickets simultaneously while maintaining speed and accuracy. Collaborated with team members to resolve complex escalations and uphold premium service quality during peak hours.

Trainee Accountant

Hellenic Dairies SA

2022-09 - 2022-12

Managed high‑volume data entry and accounting records within the SAP ERP system with a high degree of accuracy. Leveraged Microsoft Excel for complex accounting calculations, data reconciliation, and financial record‑keeping. Audited and verified historical accounting entries to ensure compliance and error‑free financial reporting. Organized and reviewed multi‑year financial data to maintain consistency and reliability of the company ledger.

Kalbos

Greek

native

English

advanced

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