Serviso vadybininkas (-ė) Kaune
Scania Lietuva · Kaunas
Darbo aprašymas
About the role
The Service Manager will lead active service sales to both existing and new customers, ensuring high‑quality service delivery and client satisfaction at our Kaunas location.
Key responsibilities
- Promote and sell service solutions to current and prospective clients.
- Welcome customers, manage their service requests, and oversee quality control.
- Complete technical service documentation and provide basic vehicle information.
- Prepare service documents and operate the Automaster administration system.
- Handle telephone communications and coordinate shift schedules.
Required profile
- Higher or professional technical education.
- Relevant experience in automotive service or administration (preferred).
- General knowledge of vehicle operation and components.
- Strong communication skills and customer‑oriented mindset.
- Motivation to deliver the best service and achieve earnings goals.
- Organizational ability, responsibility, and willingness to work shifts.
- Proficiency in English; Russian language skills are a plus.
- Computer literacy and ability to use service administration software.
Required skills
- Automaster system
What we offer
- Dynamic, non‑routine work environment.
- Supportive colleagues and a premium brand representation.
- Comprehensive benefits package.
- Opportunities for learning, career growth, and professional development within Scania divisions abroad.
- Salary starting from €2,300 per month net, plus performance‑based bonuses.
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