Junior Account Manager – Central & Eastern Europe
RateHawk · Vilnius
Darbo aprašymas
About the role
As a Junior Account Manager you will maintain and develop relationships with our clients and help consolidate our presence in the Central and Eastern European market. The position is fully remote and open to candidates residing in Poland, Lithuania, Latvia or Hungary.
Key responsibilities
- Maintain and grow collaborative relationships with tour operators, travel agencies, travel management companies and online travel agencies.
- Work with the sales team to identify growth opportunities, provide market insights and support partner acquisition.
- Deliver system training, product presentations and represent the brand at industry events.
- Assist partners with incident resolution and ensure timely communication between all parties.
- Oversee payment verification, control transactions and recommend improvements to payment processes.
- Prepare regular reports using the company’s CRM and internal tools, analysing partner activity and market trends.
Required profile
- At least 1 year of experience in account or customer management, or business development within the B2B travel sector.
- Good understanding of the travel market in the region, including tour operators, agencies and OTAs.
- Fluent English and native proficiency in Lithuanian, Latvian or Polish.
- Willingness to travel up to 10 % of the time.
- Strong analytical mindset, comfortable with data‑driven decision making and numbers.
- Proactive, results‑focused and able to work in a fast‑changing, multicultural environment.
What we offer
- Flexible schedule and fully remote work.
- Supportive, ambitious team with internal adaptation and training programmes.
- Partial reimbursement for external training and conferences.
- Corporate English school with group and individual lessons.
- Corporate discounts on hotels and travel services.
- “MyTime Day Off” – an extra non‑working day without loss of compensation.
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