Junior-Mid Account Manager – B2B Data Solutions

About the role

The Account Management Data Team ensures our B2B customers get the maximum value from our industry‑leading data solutions while driving strategic retention and expansion. As the new Account Manager you will be the dedicated advocate for a portfolio of clients, linking their business goals with our data capabilities. The challenge goes beyond keeping customers happy – you will continuously educate them, spot new opportunities, and manage complex technical and commercial conversations to drive client success and revenue growth.

Key responsibilities

• Serve as the dedicated point of contact for B2B customers, maintaining consistent communication across multiple channels to ensure high satisfaction and retention.
• Proactively identify, negotiate, and drive new upsell and expansion opportunities, managing each deal through to successful closure.
• Act as the primary product advocate by addressing technical inquiries and collaborating with internal cross‑functional teams to resolve complex customer issues.
• Design and implement new value‑creating activities, campaigns, and feedback‑collection strategies to deepen customer engagement.
• Oversee CRM data quality, including tracking opportunities, conversions, and data enrichment, to ensure accurate reporting and timely follow‑ups.

Required profile

• At least 1–2 years of experience managing customer engagements with a proven track record of driving positive outcomes for clients.
• Strong relationship‑building skills and commercial awareness, with the ability to map product value directly to the client’s business goals.
• Exceptional written and verbal communication skills in English, combined with the ability to advocate for customer interests internally.
• A strategic mindset for identifying account expansion opportunities and confidence in handling difficult conversations or objections effectively.
• A proactive, analytical, and collaborative mindset – comfortable “reading the room,” tracking personal progress, and sharing learnings with the team.

What we offer

• Gross salary of 2000–3300 EUR per month, with flexibility based on skills and competencies.
• Growth & learning opportunities: 40+ internal learning options, external conferences, mentorship, and year‑round knowledge‑sharing.
• Health & well‑being: private health insurance, psychotherapy, on‑site well‑being consultants, 24/7 gym access, and a wellness app.
• Celebration & community: team events, overseas workation, quarterly team‑building budgets, bonus vacation days, paid life‑moment days off, barista coffee, and all the tools you need.