Microsoft Copilot Studio Developer

About the role

Cognizant's Enterprise Automation European Delivery is looking for a Microsoft Copilot Studio developer to join its team working on international projects. Clients are leading Nordic players in pensions, life and health insurance, banking and asset management. The role combines Copilot Studio development with citizen developer enablement and solution advisory.

Key responsibilities

• Design, build and deploy Copilot Studio agents and AI-powered chatbots aligned to business requirements.
• Develop topics, entities, actions and Power Automate flows that connect to Microsoft 365, Dataverse and third-party systems via connectors and APIs.
• Implement robust solution architecture, including error handling, escalation paths and fallback strategies.
• Run performance testing, iterative tuning and post-deployment monitoring of agents.
• Mentor the internal Citizen Developer community, run enablement workshops, review code and create reusable templates and guardrails.
• Set and enforce platform governance, licensing guardrails and security best practices.
• Lead discovery sessions with business stakeholders, write solution design documents and capability assessments, and advise on platform limitations and risks.
• Stay current with the Microsoft roadmap for Copilot Studio and the Power Platform.

Required profile

• 3+ years of hands-on experience with Microsoft Copilot Studio (formerly Power Virtual Agents) in production environments.
• Experience supporting or mentoring Citizen Developers in a low-code/no-code governance context.
• Ability to define and communicate solution boundaries clearly.
• Excellent written and verbal communication skills in English.
• Good to have: Microsoft certifications (PL-100, PL-200, PL-400, AI-102), generative AI prompt engineering experience, background in change management or digital transformation, and exposure to regulated industries.

Required skills

• Strong command of Power Automate (cloud flows, HTTP connectors, Dataverse operations, error handling)
• Solid understanding of Microsoft 365 (Teams, SharePoint, Azure AD / Entra ID, Graph API)
• Familiarity with Azure OpenAI, Azure Bot Service and Logic Apps
• Proficiency in documenting solution designs, decision logs and technical specifications

What we offer

• Hybrid work model with remote work and visits to the Vilnius office three times per week, depending on team and city.
• Salary of 4,000 to 6,150 EUR gross per month depending on competences.
• Additional health insurance covering a gym subscription, team events and flexible working hours.