Sales Associate – Designer Womenswear
Holt Renfrew
Darbo aprašymas
About the role
Join Holt Renfrew’s luxury fashion team as a Sales Associate focused on Designer Womenswear. You will build lasting relationships with clients, drive sales, and represent iconic luxury brands in an inspiring, fashion‑driven environment.
Key responsibilities
- Deliver extraordinary, personalized service to every customer.
- Exceed sales and service targets through proactive client acquisition and retention.
- Maintain a loyal client base by communicating regularly via phone, email and digital channels.
- Attend product knowledge, vendor and Holt Renfrew seminars.
- Execute floor recovery, visual merchandising, price changes and other sales support tasks.
- Resolve customer service issues and collaborate with management on escalations.
- Adhere to health, safety, privacy and cyber‑security policies.
- Perform additional duties as assigned.
Required profile
- Minimum 4 + years experience in a commission‑based luxury sales environment.
- Consistent record of meeting or exceeding sales quotas.
- Flexible availability for evenings, weekends and holidays.
- Collaborative, team‑oriented mindset.
- Active presence on social media platforms to promote personal fashion influence.
- Proficiency with multiple technology channels to nurture client relationships.
- Strong knowledge of current and emerging fashion trends.
- Broad product knowledge across all merchandise categories.
- Initiative to stay informed on new merchandise deliveries.
Required skills
What we offer
- Competitive total compensation with commission‑based earnings.
- Generous employee discount.
- Pension plan.
- Health and dental benefits.
- Tuition assistance.
- Continuous learning and development opportunities.
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