Field Sales Account Manager – Instrumentation

About the role

Emerson is seeking a Field Sales Account Manager specializing in instrumentation to drive growth across the Baltic region. Based in Klaipėda, you will build strong customer relationships, identify new business opportunities and deliver tailored solutions that create value for strategic accounts.

Key responsibilities

• Build, develop, and maintain long‑term relationships with customers to drive satisfaction, loyalty, and sustainable growth.
• Create and execute strategic account plans to identify new opportunities, expand product adoption, and increase market share.
• Map and engage key stakeholders within customer organizations, understanding their roles and decision‑making processes.
• Conduct detailed needs assessments to understand customer challenges and align solutions that create measurable value.
• Present and differentiate Emerson’s solutions, clearly communicating benefits and outcomes tailored to customer needs.
• Identify, develop, and close new business opportunities across assigned accounts, from initial lead to final agreement.
• Collaborate with internal teams, including business development and technical specialists, to deliver high‑quality solutions.
• Balance pricing, value creation, and volume strategies to meet both customer and business goals.
• Stay informed about industry trends, market developments, and competitor activity to proactively identify opportunities.
• Maintain accurate records of customer interactions, opportunities, and forecasts using CRM systems.

Required profile

• Proven experience in field sales, account management, or a similar customer‑facing role.
• Engineering background or equivalent combination of education and experience.
• Experience working with customers in industrial sectors such as chemical, energy, refining, oil and gas, or related industries.
• Strong communication skills in Lithuanian and English.
• Willingness and ability to travel regularly across the Baltic region to meet customers.
• Customer‑focused mindset with the ability to understand technical needs and translate them into effective solutions.

Required skills

• CRM systems