Inbound Sales Representative – B2C (UK/Ireland market)

About the role

We are seeking an ambitious, customer‑focused Inbound Sales Representative to support our UK and Ireland market. You will convert inbound phone and online enquiries into sales, guiding customers through product selection and post‑order delivery.

Key responsibilities

• Convert inbound phone and online enquiries into successful sales (no cold outreach).
• Identify customer needs, provide expert guidance and recommend the best product solutions.
• Support customers throughout the post‑order process until successful delivery.
• Collaborate with architects and the factory to ensure smooth production and delivery of bespoke products.
• Share knowledge with the team and continuously improve sales practices.

Required profile

• Fluency in English (C1+), strong spoken and written communication.
• Experience in active B2C sales, preferably selling high‑value or customizable products.
• Experience using CRM systems or similar tools.
• Solid skills in MS Office and Google Workspace.
• Strong communication, empathy and collaborative mindset.
• Ability to multitask, prioritize and maintain accuracy across several inquiries.
• Quick, efficient working style with the ability to think on your feet.

Required skills

• CRM systems
• MS Office
• Google Workspace

What we offer

• Attractive earning potential: monthly OTE between €2,500‑€5,500 gross (base salary + uncapped bonus).
• Hybrid working model: office Monday‑Wednesday, remote Thursday‑Friday.
• Private health insurance and yearly sports budget.
• Annual learning budget for professional development.
• Empowering culture with respect, autonomy and collaboration.
• Regular team‑building events and an annual company trip abroad.