Junior IT Support Analyst
COWI · Vilnius
Job description
About the role
COWI's Global Service Desk is looking for a Junior IT Support Analyst to provide first‑line assistance to internal users worldwide. You will join a team that delivers global IT solutions and supports the company's innovative projects.
Key responsibilities
- Provide support to all COWI employees globally for IT requests and incidents.
- Register and track all requests and incidents received by the Service Desk.
- Conduct webinars and create video guides to help users.
- Prepare and maintain technical and support documentation.
Required profile
- Eager to collaborate with colleagues, partners and customers.
- Respectful, reliable and open to continuous improvement.
Required skills
- Knowledge of Microsoft product bundle, including installation and configuration.
- Understanding of computer network principles and practices.
- Familiarity with ITIL methodology (advantage).
What we offer
- Health insurance after the probation period.
- Possibility to work from home.
- One extra day off after your birthday.
- Salary range from 1,700 € to 1,900 € per month (before taxes).
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Lithuania.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 day ago
Expires 1 month from now
5 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
COWI
Vilnius