Maintenance Operations Administrator

About the role

We are looking for a Maintenance Operations Administrator to join our Vilnius team. In this junior‑level position you will act as the central point of contact for restaurant maintenance issues, ensuring that breakdowns and scheduled tasks are efficiently assigned and resolved.

Key responsibilities

• Receive maintenance requests, gather necessary details and allocate work to appropriate UK‑based contractors.
• Monitor progress of multiple tasks, chase delayed responses and provide clear updates to clients and restaurant teams.
• Verify that completed work is documented with reports, photographs and cost information.
• Assist in reviewing contractor quotations to ensure reasonable pricing.
• Maintain accurate records in Mainlix, Monday.com, Microsoft Teams, Outlook and other team systems.
• Escalate issues when required and support colleagues both in‑office and remotely.

Required profile

• Very good written and spoken English.
• Clear, polite and professional communication style.
• Strong attention to detail and an organised approach to handling several priorities.
• Ability to understand situations quickly, ask the right questions and see tasks through to completion.

Required skills

• Experience using Mainlix.
• Proficiency with Monday.com.
• Familiarity with Microsoft Teams.
• Competence in Outlook email and calendar management.