Part-time Support Associate

About the role

We are looking for part‑time Support Associates to join our Support team in Vilnius. You will assist customers, courier partners and venues through live chat and phone, ensuring smooth delivery operations and helping to develop our support function.

Key responsibilities

• Support customers, couriers and venues via live chat and phone.
• Ensure delivery operations run smoothly.
• Develop the support function together with internal teams.

Required profile

• Excellent communication skills with a personal touch, customer‑obsessed and team‑oriented mindset.
• Fast learner, comfortable multitasking in a fast‑paced environment.
• Flexible availability for shifts in mornings, evenings, weekends and holidays.
• Fluent in Lithuanian and professional proficiency in English.

What we offer

• Wolt credits cashback benefit on personal orders.
• Employee assistance program for you and your family.
• Health insurance after the probation period.
• Wolt‑wide training programs and self‑service learning resources.
• Annual team budgets for meals and activities.
• Coffee and snacks at the office.
• Base salary of €912.50 per month during probation, increasing to €955 after probation.