Product Designer – User Control Panel (Mid‑Senior)

About the role

Join the design team behind the world’s most advanced VPN and help millions regain control of their online security, privacy, and data. You will own the experience where users manage their relationship with NordVPN through the User Control Panel and account management platform.

Key responsibilities

• Own the end‑to‑end surface of core account lifecycle experiences, shaping flows from raw insight to shipped, measured solutions.
• Apply and evolve the design system, proposing new components when gaps are identified.
• Back design decisions with evidence, collaborate closely with engineers, and ensure design QA aligns with intent.
• Partner daily with product owners, engineers, UX writers, and researchers to craft clear, effective user flows.

Required profile

• Proven product design experience with 3+ years designing web products end to end.
• Fluent in design systems, attentive to detail, states, edge cases, and microcopy.
• Comfortable working in ambiguity and shaping unclear inputs into clear problems.
• Business‑oriented mindset, understanding retention, trust, and self‑service metrics.
• Clear, direct communication style with no ego.
• Fluent English.

What we offer

• Training, mentorship, and continuous growth opportunities.
• Extra vacation days, sick days, and flexible time off.
• Private health insurance in Lithuania and Poland, fully covered.
• Free subscriptions to Calm, Headspace, Mindletic, and internal resilience trainings.
• In‑house gyms, sport cards, online workouts, and personal guidance.
• Company‑wide workation trips and remote‑first work model.
• Celebrations for birthdays, weddings, and new family members with gifts.
• Parenting support such as summer camps and flexible schedules.
• Team‑building events and access to Vilnius HQ amenities like coffee bar, open gyms, kids’ room, music room, and massage chairs.