Senior Account Manager

About the role

We are looking for a Senior Account Manager to act as a trusted advisor for B2B clients who rely on big‑data solutions. You will drive revenue growth, guide customers through product adoption and complex deployments, and ensure long‑term account retention.

Key responsibilities

• Own the overall success of assigned B2B customers, identifying up‑sell and cross‑sell opportunities to meet revenue targets.
• Ensure a seamless customer experience during product adoption and deployment by coordinating with technical, support and legal teams.
• Develop proactive attrition‑management plans, negotiate agreements and manage renewals for at‑risk accounts.
• Maintain an up‑to‑date opportunity pipeline and account statuses in Salesforce.
• Engage in strategic account management, share best practices and drive process improvements.
• Travel periodically to visit clients and build face‑to‑face partnerships when required.

Required profile

• Extensive experience leading customer engagements for international B2B clients with a proven record of meeting revenue targets.
• Strong relationship‑management and problem‑solving abilities, combined with creative, out‑of‑the‑box thinking.
• Highly data‑driven sales approach using CRM and mailing tools.
• Exceptional written and verbal English communication skills.
• Self‑motivated, ambitious mindset with a strong sense of ownership and empathy for customer needs.

Required skills

• Salesforce
• CRM tools

What we offer

• Gross salary of €3,400‑€4,200 per month plus performance bonuses.
• 40+ internal learning options, external conferences, mentorship and continuous knowledge‑sharing.
• Private health insurance, psychotherapy, on‑site well‑being consultants, 24/7 gym access and a wellness app.
• Team events, overseas workations, quarterly team‑building budgets and other community celebrations.