Key Account Manager – Nordic Markets

About the role

We are seeking a proactive Key Account Manager to lead our Nordic market operations. You will act as the primary contact for travel agencies, tour operators, and corporate clients, turning complex transport requirements into seamless journeys.

Key responsibilities

• Build, maintain and expand relationships with travel agencies, tour operators and corporate clients across the Nordic region.
• Analyse client needs and design practical transport solutions, preparing proposals and negotiating terms.
• Coordinate bookings and work closely with operations, drivers and external transport partners to ensure smooth service delivery.
• Maintain accurate client and sales data in the CRM system.
• Identify growth opportunities within existing accounts and attract new business.
• Resolve issues promptly and professionally, keeping clients informed throughout the journey.

Required profile

• Proven experience in B2B sales, account management or client service.
• Strong communication skills in English; fluency in Norwegian, Swedish or Danish is a plus.
• Ability to manage multiple tasks with attention to detail and meet commitments.
• Calm under pressure and adaptable to changing plans.
• Experience in tourism, transport, logistics or business travel is advantageous.

Required skills

• Proficiency with CRM software and digital work tools.

What we offer

• Fixed net salary of €1,800‑2,000 per month, based on experience.
• Quarterly and annual performance bonuses.
• Hybrid working model based in Vilnius.
• Direct responsibility for an established international market.
• Opportunity to influence client experience and grow with a company entering its next development stage.