Digital Workplace Technical Lead (F/M/D)

About the role

Ignitis Group's shared service centre, part of a renewables-focused integrated utility, is looking for a Technical Lead for its IT Infrastructure and Operations division. You will provide technical leadership, ensure reliable and secure IT infrastructure and support the continuous modernization of critical technology platforms.

Key responsibilities

• Lead reliability engineering for global workplace and identity services, defining SLIs/SLOs for endpoint performance, authentication and application delivery
• Design and operate resilient identity and access architectures with 99.9%+ availability for Active Directory, Entra ID and enterprise IAM
• Own Digital Employee Experience observability, including endpoint telemetry, monitoring and alerting
• Drive automation with zero-touch device provisioning (Intune/Autopilot), automated JML processes and PowerShell/Microsoft Graph scripting
• Improve release reliability with deployment rings and pilot groups for OS updates and security patches
• Build and test disaster recovery plans and maintain business continuity for identity systems
• Embed Zero Trust: Conditional Access, endpoint security (Defender/EDR/XDR), least privilege and compliance with ISO 27001 and NIS2
• Mentor engineers, lead incident postmortems and work with Security and Service Desk teams

Required profile

• At least 3 years of experience managing enterprise desktop technologies, endpoint management and identity platforms in large-scale environments
• Hands-on experience with the Microsoft Workplace ecosystem and identity and access management
• Knowledge of endpoint telemetry tools and scripting for automation
• Ability to analyse incidents, perform root cause analysis and write technical documentation and architecture designs
• Collaboration in Agile, SRE or DevOps environments

Required skills

• Microsoft Intune, Autopilot, SCCM, M365
• Active Directory, Entra ID, SSO, MFA
• PowerShell, Python or similar scripting
• Zero Trust, CIS/NIST hardening, ISO 27001, NIS2

What we offer

• A choice of additional benefits such as pension accumulation, health insurance or others
• Paid days for health improvement, short-term illness, volunteering and accumulated experience
• Hybrid work model (3+2) and flexible hours
• Career opportunities, learning programmes and mentorship