Paid Customer Service Internship

About the role

We are looking for a motivated individual to join our Customer Service department in Vilnius for a paid internship. You will support clients, handle inquiries, and help them choose suitable banking products and services while working with a friendly, dynamic team.

Key responsibilities

• Assist clients with their needs and resolve various situations.
• Provide recommendations on daily banking services and products.
• Educate customers about banking solutions and guide them through applications.
• Coordinate client flow and process requests in the system.
• Work both independently and collaboratively in a fast‑paced environment.

Required profile

• Motivated to gain experience in customer service or sales.
• Strong listening skills and ability to understand client needs.
• Good computer literacy.
• Excellent written and spoken Lithuanian.

Required skills

• Basic computer operation.

What we offer

• Dynamic, international work environment within a leading Baltic bank.
• Opportunity to learn about customer service and banking processes.
• Professional development through internal and external training programs.
• Potential to continue a career with the bank after a successful internship.
• Monthly gross salary of €1,160 for a full‑time position.