Presales Engineer, Splunk Baltics

About the role

Splunk, a Cisco company, is hiring a Presales Engineer (also called Solutions Engineer) for its Baltics business, based in Vilnius, Lithuania or Riga, Latvia. The role owns the technical elements of the sales cycle for medium to large and complex customers, builds trust with customers and sales colleagues, and acts as an advocate for Splunk at events and in social media.

Key responsibilities

• Demonstrate Splunk products and services to customers on site, remotely via webinars, and at field events such as conferences and trade shows.
• Build strong relationships with customers at all levels throughout the sales cycle.
• Travel to prospects and customers and carry out onsite customer work when required.
• Answer complex technical and competitive questions and address customer concerns.
• Work with multiple Account Managers to run discovery calls and evaluate prospects.
• Promote Splunk through professional social media, industry and marketing events and support pipeline generation.

Required profile

• Based in Vilnius or Riga and fluent in English.
• Curious, customer-focused, technically astute, confident, business-savvy and collaborative.
• Experience discovering customer pain points and determining value.

Required skills

• Helpful domain knowledge in IT infrastructure, cloud technologies, application delivery, business analytics, log management, observability and IT security.
• ITSM tools and ITIL processes (incident, problem, change).
• Monitoring and observability tools, including APM and SIEM.
• Modern application architectures such as Kubernetes, Docker and serverless.
• DevOps concepts and software development experience with languages such as Java, Python, PHP.NET, Ruby, JavaScript or Go.

What we offer

• Starting salary range of EUR 65,200 to EUR 82,400, depending on location, experience and qualifications.
• For sales plans, performance-based incentive pay on top of base salary.