Training Administration Specialist

About the role

Support the delivery and administration of learning activities across the bank. You will manage training launches, handle regulatory and mandatory training, support certification and licence registration, answer employee and manager queries, and provide first‑level technical support for learning systems.

Key responsibilities

• Create and launch online and instructor‑led courses in the Learning Management System (administrative tasks only).
• Advise requestors on training setup and delivery options.
• Support employees and managers with LMS queries and learning‑related issues.
• Extract and validate learning reports for stakeholders, using Excel functions such as VLOOKUP and simple pivots.
• Handle invoice‑related matters and support existing Robotic Process Automation (RPA) solutions.
• Contribute to continuous‑improvement initiatives by streamlining processes and increasing efficiency.

Required profile

• At least 1 year of experience in learning or administrative functions.
• Upper‑intermediate English skills for written and spoken communication.
• Strong communication and stakeholder‑management abilities.
• Good knowledge of Microsoft Office and ability to learn new systems quickly.
• Analytical mindset with problem‑solving capabilities.
• Transparent and enthusiastic approach to teamwork.
• Experience with Learning Management Systems is a plus, but eagerness to develop in this area is welcomed.

Required skills

• Microsoft Office suite.
• Excel (VLOOKUP, simple pivots).
• Robotic Process Automation (RPA) concepts.
• Learning Management System administration.

What we offer

• Monthly salary range €1,640 – €2,460 gross, based on competencies.
• Comprehensive employee benefits package, including health insurance, mental‑well‑being support, and pension contributions.
• Growth opportunities through internal mobility, e‑learnings, and professional certification programs.
• Hybrid working model: up to two days remote per week and a home‑office budget after probation.
• Additional leave days for rest, health, volunteering, exams, and seniority.
• Supportive, inclusive workplace with modern office amenities.