Workplace Experience Specialist – Vilnius HQ

About the role

The Workplace Experience Team creates diverse, flexible, and engaging work environments across Vinted offices, warehouses, and verification centres. As a Workplace Experience Specialist you will manage day‑to‑day operations and facilities of the Vilnius headquarters, ensuring standards are applied and continuously improved.

Key responsibilities

• Oversee day‑to‑day office operations, including facilities, housekeeping, events, and gym, while identifying improvement opportunities
• Manage vendor relationships, negotiate contracts, and drive continuous improvements
• Plan and monitor yearly budgets, track spending, and make operational decisions
• Organise inclusive events that build culture and strengthen team connections
• Handle business‑as‑usual tasks such as reception support, data analysis, office tours, and onboarding presentations
• Work in shifts in the Vinted online support portal, consistently striving for better results
• Ensure compliance with legal, health, safety, and environmental standards
• Monitor office capacity, adjust seating plans, and contribute to layout planning
• Manage ad‑hoc projects and operational challenges within your scope
• Maintain a thorough understanding of Vinted‑wide policies, including Business Travel and Home Workstation Budget
• Keep Workplace Experience resources up to date: Confluence pages, welcome emails, etc.
• Communicate clearly with all Vinted colleagues via Slack and internal platforms
• Collaborate closely with People, Finance, Legal, IT, and other stakeholders

Required profile

• Experience in facilities management, workplace experience, or office management
• Strong understanding of vendor management and service‑provider oversight
• Commitment to ownership of day‑to‑day operations and continuous improvement
• Excellent written and spoken English and Lithuanian (mandatory)
• Comfortable managing multiple priorities and ad‑hoc situations in a dynamic environment
• Good time‑management, detail‑oriented execution, and confident internal communication
• Well‑versed in event organization and execution
• Proactive, highly independent work style with a positive, adaptable mindset

Required skills

• Confluence
• Slack

What we offer

• Share options programme
• 25 working days of holiday
• Tools & tech needed for work
• Home‑office support with up to €540 budget for furniture
• Private health insurance
• 3rd Pillar pension matching plan
• Digital mental and emotional health support and Employee Assistant Program (EAP)
• Frequent team‑building events
• Personal monthly budget for shopping on Vinted
• Dog‑friendly office with gym & in‑house meals at friendly prices
• Individual learning budget (starting at €3,000) and up to 10 working days over a 2‑year period for development