Account Manager – Northern Europe & UK

About the role

You will be the primary point of contact for Ferryhopper’s ferry partners across Northern Europe and the UK, driving their success on the platform and supporting long‑term growth. The role combines partner onboarding, relationship management and collaboration with internal teams to ensure partners fully leverage Ferryhopper’s booking capabilities.

Key responsibilities

• Build and maintain strong, trust‑based relationships with supply partners at all levels.
• Provide ongoing support to ensure smooth collaboration and operational efficiency for new and existing partners.
• Collaborate closely with internal teams to address partner challenges promptly and deliver solutions aligned with market trends.
• Proactively identify and research potential new partners within the ferry industry and negotiate mutually beneficial agreements.
• Analyze partner performance data and share insights to help partners grow their business.

Required profile

• Minimum 3 years of experience in Account Management or Partner Success roles.
• Bachelor’s degree in Business Administration, Marketing or a related field is a plus.
• Strong understanding of the travel & ferry industry ecosystem is a plus.
• Willingness to travel, meet partners and attend industry events.
• Proactive problem‑solver who thrives in collaborative settings and takes ownership of outcomes.
• Excellent interpersonal and communication skills.
• Ability to multitask and manage multiple projects.
• Native English speaker; additional languages (especially German) are a plus.

What we offer

• Competitive compensation package.
• Equipment of your choice.
• Training and educational budget throughout the year.
• Collaborative and dynamic work environment.
• Great office space.
• Three additional days off on top of statutory annual leave.
• Exclusive coupons for personal ferry trips.