Director of Commercial Performance and Sales Operations

About the role

Eskimi is seeking a Director of Commercial Performance and Sales Operations to report to the Chief Commercial Officer and work alongside regional leaders. The role is responsible for turning commercial priorities into consistent execution across the global organisation, strengthening sales discipline and driving revenue, profitability and strategic objectives.

Key responsibilities

• Define and enforce mandatory sales operating standards and chair regular performance reviews.
• Develop and monitor recovery plans with clear owners, milestones and customer evidence.
• Collaborate directly with Business Development Managers and their regional leaders to improve opportunity progression.
• Challenge unsupported forecast commitments and publish independent assessments.
• Escalate repeated performance failures and provide evidence for performance assessments.
• Set operating standards, require corrective actions and ensure follow‑through across regions.

Required profile

• 10+ years of experience in revenue, sales or commercial operations, with at least 3 years leading the function.
• Proven sales leadership with full ownership of team revenue targets and direct management of salespeople.
• Demonstrated ability to improve performance through coaching, difficult conversations and behavioural change.
• Comfortable operating in a matrix environment, influencing peers and driving alignment without constant senior escalation.
• Strong operational and financial fluency, including forecasting and reconciliation.

Required skills